Phone Service
We offer after-sale phone service during working hours GMT+8 (8：30－17：30),If you have any problem with the purchased product, call us anytime during posted working hours at our service hotline. Our professional service team will answer your questions and provide effective solutions.
Fax Service
We offer after-sale fax service during working hours GMT+8 (8：30－17：30). Send us faxes with your description of the malfunction symptoms, and our technicians will contact you promptly with our troubleshooting assistance..
Mail Service
sWe offer after-sale mail service during working hours GMT+8 (8：30－17：30). Our customers have the option of sending us E-mail describing the system problems or errors. Our service team will reply with effective support promptly.
Field Service
Our field service teams are highly-trained professionals. In the event that our customers are confronted with urgent problem such as failure of initiation in using our products, which cannot be solved via phone, E-mail or fax, our field service team will be dispatched at customers’ request. Additional fees may apply.
Since field service induces higher cost, we recommend our customers to utilize available remote assistance options. We believe that our experienced technicians can solve most problems quickly and effectively via remote assistance.
|
Sunshine Service
